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Twilio · WhatsApp

WhatsApp channel

Two-way channel for store staff to report faults, log quest progress, and check standings. Use this admin page to send a test message and watch the conversation log in real time.

Twilio configured
TWILIO_ACCOUNT_SID: set
TWILIO_AUTH_TOKEN: set
TWILIO_WHATSAPP_FROM: +14155238886

Sandbox setup checklist

  1. In the Twilio console, open Messaging · Try it out · Send a WhatsApp message.
  2. From your own WhatsApp, send the displayed join <your-code> to the sandbox number — this enrols your phone.
  3. Under Sandbox settings, set When a message comes in to POST → https://<your-deployment>/api/whatsapp/webhook.
  4. Send a test below, or text the sandbox number with HELP.
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Bot simulator

Talk to the AI bot exactly as a WhatsApp user would. Runs the real prompt and tools — fault reports and quest completions get logged to the database.

Try: "hey, I'm Sarah from Cape Union Mart" then "the lights in the back room have been on all night"

Live conversation log

No messages yet. Try the bot on the left, or send a WhatsApp test.